We are looking for an experienced team manager with proven experience in the consumer finance industry. Our ideal candidate is willing to engage in a scale-up environment, able to call on extensive expertise and experience, hands-on, multi-talented, and eager to learn from the complementary qualities already present in the team. As head of lending, you will be expected to deliver innovative, best-in-class financial solutions that make the most of a challenging regulatory climate.


mozzeno.com enables consumers and businesses to lend money to each other via a digital platform. Using cutting-edge technological innovation, mozzeno makes its customers the focus of its attention through ‘positive money’ positioning.

A Brussels-based scale-up with offices in Waver, Belgium, mozzeno makes finance a collaborative activity by bringing people closer together. Its goal is to enhance value sharing among investors, borrowers and the platform while making a real and positive impact on the local economy.


  • Directs and coordinates activities connected to lending to ensure that goals are achieved and credit risk remains within defined limits
  • Oversees efficient soft-collection processes to minimize ratio of overdue payments; develops proactive measures to limit defaults
  • Coaches, selects and manages the sales and operations teams, serves as first point of contact for customers; conducts performance reviews and monitors results reports
  • Bears responsibility for credit policy, including its ongoing evolution, and ensures that it remains fit for purpose based on operational realities; safeguards the continuity of mozzeno’s core business while fostering business development
  • Recommends, implements, directs and manages changes and improvements to lending and collection platforms, projects, processes and products in order to optimize member service, operations and integration with other systems and departments
  • Helps compile annual departmental budgets and monitors performance throughout the year for this purpose; establishes annual goals and initiates action to achieve them

Background and skills

  • Demonstrable track record in the areas described above
  • Expertise in consumer and commercial lending practices and procedures
  • Commitment to helping people, motivating teams and focusing on details
  • Affinity for scale-up entrepreneurship and small-structure environments
  • Ability to alternate between strategic and hands-on duties
  • Outstanding interpersonal and communication skills
  • Fluency in Dutch, French and English

Our offer

  • An opportunity to join an exceptional, highly motivating scale-up adventure
  • Unusually pleasant working conditions, outside of Brussels yet easy to reach
  • A corporate culture that values empowerment and offers career development perspectives
  • A competitive salary package with benefits that recognizes your profile and experience


Interested? Please submit your CV and cover letter to job@mozzeno.com.

Let’s REINVENT credit together